Pharmacy Technician – James Street Group Practice

The closing date is 13 March 2022

To apply

Job summary

An exciting opportunity has arisen in Workington Primary Care Network (PCN) for a Pharmacy Technician to join us to provide support to our existing medicines optimisation hub in Workington GP Practice.

This is an evolving job role with huge scope for development as we further expand our PCN team by Working collaboratively with Workington primary care network’s multi-disciplinary team.

Main duties of the job

Primary care clinical pharmacy is developing and we are looking for a motivated individual who is flexible to respond to the developing nature of the role and the needs and priorities of individuals requiring support. Under the direction of the Clinical Pharmacist team we expect that you will be able to work independently and manage your own workload. You will need excellent communication skills to be able to liaise with patients, primary care staff, community pharmacists and other partners. You will be given the opportunity to join a structured training programme.

Hours of work should reflect general practice hours 37.5 hours per week within 8.30am to 6.30pm. Job-share and flexible hours will be considered.

About us

North Cumbria Primary Care Ltd (NCPC) is an innovative not for profit social enterprise, established to create a network of great surgeries which sustains and supports the development of general practice across the local area. We enable our member general practices to continue to operate as local family practices with the benefit of a large and robust infrastructure to provide support. Primary Care in Workington is currently going through a major transformational redesign of our clinical model to develop and sustain primary care services, support new ways of working to increase efficiency and improve patient experience of the services we deliver.

We are building a team of pharmacists, pharmacy technicians, practice medicine managers, prescription clerks and support staff to deliver a medicines optimisation service for Workington town PCN. Workington PCN is a single practice servicing 34,000 patients within Workington and the surrounding area.

The aims of the hub are to:-

1. Improve the quality and safety of care offered to patients

2. Improve patient access to medication queries

3. Provide a medicines management system for the PCN

4. Increase the utilisation of electronic Repeat Dispensing

5. Answer tasks and queries regarding medication from the PCN and from community pharmacy

Job description

Job responsibilities

Job Summary

• To work under the supervision to ensure the safe, accurate and timely supply of prescribed medication to patients.

• To provide technical and administrative support to the Clinical Pharmacists and Clinicians.

• To support the primary care team with queries around medication from patients; including face to face and telephone support to patients, primary and community staff.

Person Specification

Personal Qualities


  • Polite and confident
  • Ability to work within a multi-disciplinary team
  • Flexible and cooperative
  • Displays self-confidence and self-awareness, especially in dealing with staff and patients
  • High levels of integrity and loyalty
  • Excellent communication skills including the ability to communicate complex information in situations where there may be barriers to understanding both to patients, their families /carers and other professionals
  • Ability to work under pressure



  • GPhC Registered Pharmacy Technician
  • BTEC/NVQ level 3 or equivalent in pharmacy services
  • Accredited Checking Technician
  • Enrolled in or willing to be, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH)



  • Two year experience in a hospital, community or primary care pharmacy


  • Primary care experience



  • Excellent communication skills (written and oral)
  • Clear, polite telephone manner
  • Excellent IT skills including Microsoft Office packages and case management systems
  • Knowledge of the principles of medication optimisation
  • Good pharmacy knowledge including terminology
  • An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improvement of prescribing
  • Knowledge and understanding of pharmacy law and ethics and current legislation
  • Understanding of current national policies, in particular those that impact on medicines management services
  • Effective time management (Planning & Organising)
  • High levels of analytical literacy skills
  • Organised with good time management
  • Ability to follow policy and procedure


  • EMIS user skills
  • Experience of medicines reconciliation
  • Understanding of community pharmacy systems
  • Ability to develop and implement policy and procedure to sustain a quality service
  • Understanding of QOF

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

James Street Group Practice


James Street



CA14 2DL

Employer’s website (Opens in a new tab)